At Juiced, we believe charging technology should be effortless, reliable, and built for real life. In a world that never switches off, running out of battery isn’t an inconvenience—it’s a failure of design. We set out to fix that.
Juiced was created to deliver smarter power solutions that combine performance, protection, and clean modern design. From intelligent charging cases to portable power accessories, every product we create is engineered to keep you connected—longer, faster, and with zero compromise.
We obsess over the details that matter:
• Efficient power delivery
• Intelligent charging management
• Premium materials
• Seamless everyday usability
Our products are designed to look as good as they perform—sleek, minimal, and purpose-built to integrate naturally with your device. No bulky add-ons. No unnecessary complexity. Just power that works when you need it most.
Safety and reliability are non-negotiable. That’s why Juiced products are built with advanced protection systems to safeguard your devices against overheating, overcharging, and voltage fluctuations—so you can charge with confidence, anywhere.
Whether you’re working, travelling, creating, or moving at full speed, Juiced is built to keep up with you.
This isn’t just charging.
It’s power, refined.
Need Help?
If you have any questions about shipping, returns, or your order, please contact us.
We respond to all enquiries within 24 hours.
Shipping & Returns
Shipping
We aim to process and dispatch all orders as quickly as possible.
Processing Time
• Orders are processed within 1–2 business days (excluding weekends and public holidays).
• During high-demand periods (launches, sales, holidays), processing times may be slightly longer.
Shipping Timeframes
• Australia: 2–7 business days
• International: 7–15 business days (depending on destination)
Shipping times are estimates only and may vary due to carrier delays, customs processing, or unforeseen circumstances outside our control.
Shipping Costs
• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free shipping promotions may apply from time to time and will be clearly stated on the website.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with tracking details so you can follow your delivery in real time.
Incorrect Address / Failed Delivery
Please ensure all delivery details are correct at checkout.
Juicedd is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
⸻
Returns & Refunds
We stand behind the quality of our products and comply with Australian Consumer Law.
Change of Mind
• We do not offer refunds for change of mind.
• Please choose carefully before placing your order.
Faulty or Defective Items
If your item arrives faulty or develops a fault under normal use:
1. Contact us within 7 days of delivery at info@juicedd.com
2. Include your order number, a brief description of the issue, and clear photos/videos
Once assessed, we will offer one of the following where applicable:
• Replacement
• Repair
• Refund
Conditions for Returns
Returned items must:
• Be in original condition
• Include original packaging and accessories
• Not show signs of misuse, impact damage, liquid damage, or unauthorised modification
Returns that do not meet these conditions may be rejected.
Return Shipping
• If the item is confirmed faulty, return shipping costs will be covered by Juicedd.
• If a return is approved for any other reason, return shipping costs are the customer’s responsibility.
⸻
Exclusions
We do not cover:
• Damage caused by misuse, drops, water exposure, or improper charging
• Normal wear and tear
• Compatibility issues due to incorrect phone model selection
⸻
Australian Consumer Law
Nothing in this policy excludes your rights under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
⸻
Contact Us
For any shipping or returns enquiries, please contact:
📧 info@juicedd.com